Terms of Service

1. Eligibility and the booking contract

You must be at least 18 years old and have the legal authority to enter into a binding contract to make a booking. Once a booking is confirmed, a contract for the rental of that property for the stated dates is formed directly between you (the "guest") and SMTM LAB LLC, or, where a property is offered through a partner or on behalf of a third-party owner, between you and the applicable owner as disclosed on the listing.

The person who completes the booking is responsible for the accuracy of the information submitted (dates, guest count, contact details) and for the conduct of every guest in their party during the stay.

2. Rates, payment, and taxes

Rates shown at checkout are quoted in U.S. dollars for the dates selected; applicable cleaning fees, resort fees, or taxes are itemized before you pay, where charged separately.

Payment is processed securely through Stripe at the time of booking. We do not store your full card number. A booking is only confirmed once payment has been successfully authorized and captured; unpaid holds are automatically released after a limited time so the dates become available to other guests again.

Where a travel-agent partner books on a guest's behalf under a partner or net rate, the partner is responsible for collecting payment from their own client under their own commercial terms; Villas Rents is not a party to that separate arrangement.

3. Check-in and check-out

Check-in and check-out times are shown on each property listing and in your booking confirmation. Early check-in or late check-out is not guaranteed and, where offered, may be subject to availability and an additional charge.

You must follow the check-in instructions sent with your confirmation (access code, lockbox location, or in-person meeting). Failure to check in without notifying us does not entitle you to an extension of your stay or a refund.

4. Occupancy limits

Each listing states the maximum number of guests it may sleep. Exceeding that number, including with day visitors staying overnight, without our prior written consent is a breach of these Terms and may result in additional charges, immediate termination of the stay without refund, or removal from the property.

Events, parties, and gatherings beyond the registered guest count are not permitted at any property unless expressly authorized in writing for that specific booking.

5. House rules

Each property has house rules covering noise, smoking, pets, parking, and use of amenities, shown on its listing page and posted at the property. House rules are part of these Terms; a serious or repeated violation may result in the stay being ended early without refund.

Unless a listing states pets are allowed, no pets may be brought onto the property. Smoking is prohibited inside every property unless the listing states otherwise; violations may result in an additional cleaning charge.

6. Damages, security, and additional charges

You are responsible for any damage to the property, its furnishings, or common areas caused by you or a member of your party during your stay, beyond normal wear and tear. We may charge the payment method on file, or invoice you separately, for reasonable repair, replacement, or excess-cleaning costs, with an itemized explanation.

We may request a refundable security deposit or a pre-authorization for certain properties or stays. Where required, this is disclosed before you pay and released after a satisfactory post-stay inspection, less any deductions.

7. Cancellations and refunds

Cancellations and refunds are governed by our Cancellation & Refund Policy, which is incorporated into these Terms by reference and applies to every booking unless a different policy is expressly stated on a specific listing.

8. Liability and disclaimers

Properties are independently owned. Villas Rents facilitates the booking and payment but does not own, and does not guarantee the condition, safety, or fitness for any particular purpose of, any listed property beyond the descriptions and photos provided at the time of booking.

To the fullest extent permitted by law, SMTM LAB LLC is not liable for indirect, incidental, or consequential damages arising from your stay, including personal injury, loss of property, or trip-related expenses, except where caused by our gross negligence or willful misconduct or where such liability cannot be excluded under applicable law.

This website and its content are provided "as is." While we take reasonable care to keep listing information accurate, availability, pricing, and amenities may change without notice.

9. Guest conduct and right to refuse or end a stay

We reserve the right to refuse a booking, or to end a stay in progress without refund, if a guest's conduct threatens the safety of any person, causes serious damage to a property, or seriously violates these Terms or the property's house rules.

10. Force majeure

Neither party is liable for a failure to perform caused by events beyond its reasonable control, including natural disasters, mandatory evacuation orders, government action, or other extraordinary circumstances. Our Cancellation & Refund Policy describes how such events are handled for bookings already made.

11. Governing law and disputes

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or a booking is subject to the exclusive jurisdiction of the state and federal courts located in the State of Florida, United States, and you consent to personal jurisdiction there.

12. Changes to these Terms

We may update these Terms from time to time to reflect changes in our services or for legal reasons. The "last updated" date at the top of this page shows when the current version took effect. Continuing to use the website after an update means you accept the revised Terms.

13. Contact us

Questions about these Terms can be sent to info@villasrents.com or through our contact page.